Always treat the support staff
with honor and respect. I know. I'm in a support position myself, working in
the mailroom/copy center/fileroom, etc.
The CEO doesn't recognize what I
do, but the janitors do.
The CEO doesn't say hello when we
pass in the hallway, but the delivery drivers do.
On the off chance I do speak to
the CEO, he doesn't care what I think or say, but the engineers do.
If I have a problem, the CEO
directs me to my boss or HR, but the security officers at least empathize,
since they've been there before.
When the CEO gives a company-wide
direction, I am directly affected like everyone else, including the janitors,
engineers, security personnel, and delivery drivers.
Always get to know your janitor.
And security personnel. And building engineers. And delivery drivers, if
they're regulars. All of them, will make your life easier. And even better, if
you treat them with respect.